LIBF Embraces a Digital-First Approach to Transform its Global Certification Processes
About LIBF
LIBF is a globally recognised institution offering industry-leading qualifications and degrees for the financial services sector. With 1.5 million customers across 130 countries, their flexible online approach empowers their students to take control of their study schedules. With this innovative learning method and commitment to delivering excellent student support, they aim to ensure that professional education is accessible to all.
Objectives
When partnering with Advanced Secure Technologies, LIBF aimed to secure and streamline the certification process to support their global customers. They sought to issue secure digital and printed certificates to enhance student experience.
Key Outcomes
- Significant reduction in staff time spent on certification processes, enabling faster issuance of both digital and printed certificates.
- Students receive digital certificates within one day of qualification, supporting timely career progression and further studies.
- Lower operational costs and increased protection against fraud through advanced security features and streamlined administrative processes.
- LIBF have been able to adopt a digital-first certification process to improve efficiency and user experience
The Challenge
The main challenges for LIBF surrounded the efficiency of their printed certificate process. The reality for many overseas students was that they had to wait for their awards to arrive – if they arrived at all. This placed a strain on staff resources and unnecessary anticipation from the students. Graduates of LIBF were unable to evidence their achievements in a timely manner, thus affecting their future career and study opportunities.
Manual certification processes meant a large proportion of staff time would be spent printing, packaging and posting hard copy certificates, with additional time and financial strain to deal with re-issuing certificates that didn’t reach our learners.
Reasons for Choosing Advanced Secure Technologies
“Advanced Secure Technologies demonstrated a commitment to problem-solving and finding solutions specific to our requirements and challenges. The Digital Certificates platform accommodates a broad range of use cases, making it an ideal fit for our needs. In particular, they provided us with a secure print option, enabling us to offer secure Blockchain Paper® documents on demand to students who value hard copy documents.
Another key advantage was the comprehensive API integration, streamlining data with our existing student information systems, helping to further improve our processes and enhance efficiency.”
The Outcome
With our Digital Certificates Solution LIBF have been able to embrace a digital-first certification process, reducing demand for printed certificates. This approach has successfully “decreased the time staff spend generating qualification certificates and handling reference requests”. By enabling “students to manage and share their own documents securely” through self-service online portals, LIBF has streamlined administrative processes and reduced operational costs.
Furthermore, by reducing reliance on paper certificates, LIBF has been able to reduce paper consumption, aligning with broader sustainability goals and minimising the environmental impacts of their certification processes.
The print-on-demand feature in Digital Certificates ensures students who “value hard-copy certificates” still have the flexibility to order secure printed documents whenever they choose. This hybrid approach combines the benefits of digital with the intrinsic value provided by paper certificates, catering to diverse student preferences.
The efficient issuing process means students can “receive their digital certificate within one day of completing their qualification”, helping them to move on to the next stage of their careers quickly. Meanwhile, the advanced security features embedded into our solutions mitigate any potential fraud risks, protecting LIBF’s global academic integrity and reputation.
By implementing a secure certification system that offers digital and print options, LIBF has reinforced its position at the forefront of educational innovation, providing security and flexibility to its global community.
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